Thank you for choosing ARKA Finance, provided by ARKA Consultancy & Financial Advisory Private Limited. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, maintain, and disclose information collected from users (referred to as “Users”) of our website, https://www.arka-finance.in (“Site”). This policy applies to the Site and all products and services offered by ARKA Consultancy & Financial Advisory Private Limited, operating under the trade name “ARKA Finance.”
1. Personal Identification Information
We may collect personal identification information from Users in various ways, including but not limited to when Users visit our Site, register on the Site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. The types of personal information we may collect include name, email address, mailing address, phone number, date of birth, or incorporation details. Users may visit our Site anonymously, and we will only collect personal identification information from Users if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site-related activities.
2. Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers’ utilised, and other similar information.
3. Web Browser Cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
4. How We Use Collected Information
We collect and use Users’ personal information for the following purposes:
- To improve customer service: Information provided by Users helps us respond to their customer service requests and support needs more efficiently.
- To personalise user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site: We may use feedback provided by Users to improve our products and services.
- To process payments: We may use the information provided by Users when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To run promotions, contests, surveys, or other Site features: To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product, or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
5. How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices, and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happen over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.
6. Links to Other Sites
Our Site may contain links to other Sites. We are not responsible for the content or privacy practices of these other Sites. We encourage Users to be aware when they leave our Site and to read the privacy statements of any other site that collects personally identifiable information.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
7. Google AdSense
Some of the ads may be served by Google. Google’s use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other Sites on the Internet. DART uses “non-personally identifiable information” and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html
8. Compliance with Children’s Online Privacy Protection Act
Protecting the privacy of the young is especially important. For that reason, we never collect or maintain information on our Site from those we know are under 13 years, and no part of our Site is structured to attract anyone under 13.
9. Changes to This Privacy Policy
ARKA Finance has the discretion to update this privacy policy at any time. When we do, we will send you an email. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information collected. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. The continued use of our platform and our services will denote your acceptance of our modified policy and will be adequate proof that you have agreed to the terms of this policy which shall apply from the first day of your use of the platform. If changes are significant, we will provide more prominent notice.
10. Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
ARKA Consultancy & Financial Advisory Private Limited
235, 2nd Floor, 13th Cross Road,
2nd Stage, Indiranagar, Bangalore
Karnataka – 560038
info@arka-finance.in
+91 9133 946 999
This Privacy Policy was last updated on 1st June, 2024.